Initiative → capability gap view

A simplified view of each rolled-up July/Q3 initiative, the capabilities required to support it, and the capabilities that still need to be built. The card view intentionally pushes the remaining gaps to the top; built capabilities sit behind the expandable detail section.

Assumption: built = status Closed; every other status is treated as remaining to build.
9rolled-up initiatives
196unique required capabilities
133initiative-capability gaps
52unique capabilities not closed

Cross-initiative build call-outs

Remaining capabilities required by the most rolled-up initiatives
Remaining capabilityAreaSquadStatus#Required by
Consumer Reporting/ Member 360Data Platform & IntelligenceConsumer Value Management Refine6Amex P1/P2; Capital One; Mastercard; Preferred; SUP; Visa
Dynamic entitlement – Event HubAPI IntegrationExternal APIs Refine5API Client Integrations; API Partner Integrations; Amex P1/P2; Mastercard; Visa
Card-on-FilePaymentsNew Payments In Progress5API Client Integrations; Amex P1/P2; Capital One; Preferred; SUP
Client Integration Enhancement (Deliver new APIs suite)API IntegrationExternal APIs In Progress5API Client Integrations; API Partner Integrations; Amex P1/P2; Capital One; Visa
Enable B2B and B2C product catalogues (Revenue Cloud)Commerce & MarketplaceProduct Catalogue In Progress5Amex P1/P2; Capital One; Preferred; SUP; Strategic Billing
Payment DashboardPaymentsNew Payments In Progress5Amex P1/P2; Capital One; Preferred; SUP; Strategic Billing
Tokenisation EnhancementPaymentsNew Payments In Progress5Amex P1/P2; Capital One; Mastercard; Preferred; Visa
[Historical] VAT and Sales tax calculation for Client - valuationBillingBilling & Client Partner Payments In Progress5Amex P1/P2; Capital One; Preferred; SUP; Strategic Billing
[Historical] VAT and Sales tax calculation for PartnerBillingBilling & Client Partner Payments In Progress5Amex P1/P2; Capital One; Preferred; SUP; Strategic Billing
BIN/PAN‑Based Eligibility - Payment in NPDPaymentsNew Payments Discovery4API Client Integrations; Amex P1/P2; Mastercard; Visa
Partner Access API - Phase 2: Access on Payment Card (AOPC)Access & RedemptionAccess Discovery4API Client Integrations; API Partner Integrations; Amex P1/P2; Visa
AI Chat BotCustomer ServiceCustomer Service In Progress4Amex P1/P2; Capital One; Preferred; SUP
Rolled-up initiative

Amex P1/P2 Mandatory

70%built
123required
86built
37remaining
23in progress
11shaping
2not started

Mapping basis: AMEX model type plus explicit AMEX capability names.

Remaining capabilities to build

Show all required capabilities for Amex P1/P2 (123)
CapabilityAreaSquadStatusBuild state
Client Integration Enhancement (Deliver new APIs suite) API Integration External APIs In Progress Remaining to build
Dynamic entitlement – Event Hub API Integration External APIs Refine Remaining to build
Visit tracking API Integration External APIs In Progress Remaining to build
Partner Access API - Phase 2: Access on Payment Card (AOPC) Access & Redemption Access Discovery Remaining to build
[AMEX] NPD - Ability to Grant Access to Key Members via a Fallback Process Access & Redemption Access Not Started Remaining to build
[Historical] VAT and Sales tax calculation for Client - valuation Billing Billing & Client Partner Payments In Progress Remaining to build
[Historical] VAT and Sales tax calculation for Partner Billing Billing & Client Partner Payments In Progress Remaining to build
Enable B2B and B2C product catalogues (Revenue Cloud) Commerce & Marketplace Product Catalogue In Progress Remaining to build
Prebook Lounges Commerce & Marketplace Booking as a Service In Progress Remaining to build
Support Fast-Track Products Commerce & Marketplace Commerce & Valuation Refine Remaining to build
Support Prebook Products Commerce & Marketplace Commerce & Valuation Refine Remaining to build
Tax Engine Commerce & Marketplace Commerce & Valuation In Progress Remaining to build
Valuation Service Commerce & Marketplace Commerce & Valuation In Progress Remaining to build
AI Chat Bot Customer Service Customer Service In Progress Remaining to build
Amex Ph2- Visit management & email OTP Customer Service Customer Service Refine Remaining to build
CMS- COE Build Customer Service Customer Service In Progress Remaining to build
Consumer Reporting/ Member 360 Data Platform & Intelligence Consumer Value Management Refine Remaining to build
App - Backwards Compatibility Digital Experience New Mobile App In Progress Remaining to build
App - Biometric Login Digital Experience New Mobile App In Progress Remaining to build
App - Card on File Digital Experience New Mobile App In Progress Remaining to build
App - Flight Tracking Digital Experience New Mobile App On Hold Remaining to build
App - Multi-language support (22 languages) Digital Experience New Mobile App In Progress Remaining to build
App - Outlet Reviews Digital Experience New Mobile App Refine Remaining to build
App - Pre-book Digital Experience New Mobile App In Progress Remaining to build
App - Pre-book Entitlements Digital Experience New Mobile App Refine Remaining to build
App - View Dynamic DMC Digital Experience New Mobile App Discovery Remaining to build
App - View Static DMC Digital Experience New Mobile App In Progress Remaining to build
App - view membership & entitlements Digital Experience New Mobile App In Progress Remaining to build
Mobile - Ecommerce Digital Experience New Mobile App Not Started Remaining to build
Mobile - account management Digital Experience New Mobile App In Progress Remaining to build
Web - Web Link Payments Digital Experience New Web In Progress Remaining to build
Dynamic Entitlement (tiering) Membership & Loyalty Membership, Loyalty and Customer Service In Progress Remaining to build
Entitlement Tiering (Membership lifecycle) Membership & Loyalty Membership, Loyalty and Customer Service Refine Remaining to build
BIN/PAN‑Based Eligibility - Payment in NPD Payments New Payments Discovery Remaining to build
Card-on-File Payments New Payments In Progress Remaining to build
Payment Dashboard Payments New Payments In Progress Remaining to build
Tokenisation Enhancement Payments New Payments In Progress Remaining to build
API Foundation API Integration External APIs Closed Built
Migration endpoint through External APIs API Integration External APIs Closed Built
[Historical] Enrollment idempotency API Integration External APIs Closed Built
Ability to Identify Member via Physical PP Membership Card Access & Redemption Access Closed Built
Ability to Scan boarding pass during Access Check-in Access & Redemption Access Closed Built
Access on Payment Card with Contactless/NFC on Lounge Device Access & Redemption Access Closed Built
Enable Cardholder Payment with In-app or Web QR Payment during Access Journey Access & Redemption Access Closed Built
Get Partner Visit Reports from Lounge Gateway, integrated with Data Platform Access & Redemption Access Closed Built
Identify & Redeem Member Entitlements during Walk-up Access Journey Access & Redemption Access Closed Built
Identify and Check-in Members via Lounge Gateway Portal Access & Redemption Access Closed Built
Identify and Check-in Members via the Lounge Device Access & Redemption Access Closed Built
Management of BIN and PANS Access & Redemption AoPC Closed Built
NPD AOPC - Identify Customer via Physical Payment Card at Lounge/Outlet Access & Redemption Access Closed Built
[Amex]Access on Payment card - AOAC Access & Redemption AoPC Closed Built
[Historical] Ability to support member payment at point of visit via web payment QR code Access & Redemption Access Closed Built
[Historical] Accept visitor using Payment card Access & Redemption AoPC Closed Built
[Historical] Identify and redeem visit via Partner Access API Access & Redemption Access Closed Built
[Historical] Identify customer via DMC (QR code) Access & Redemption Access Closed Built
[Historical] Identify customer via contactless NFC of Payment Card (magless) Access & Redemption Access Closed Built
[Historical] Identify customer via physical bank card Access & Redemption Access Closed Built
[Historical] Redeem benefits using payment card Access & Redemption AoPC Closed Built
[Historical]Ability to support member payment at point of visit in consumer app Access & Redemption Access Closed Built
MSD integration Billing Billing & Client Partner Payments Closed Built
[Historical] Invoices, Deal Specific Billing Billing & Client Partner Payments Closed Built
[Historical] Pay invoices for chargeable consumption Billing Billing & Client Partner Payments Closed Built
[Historical] Set up basic client pays pricing, e.g. static price, dealt with in reports - vluation Billing Billing & Client Partner Payments Closed Built
[Historical] Aggregated visualisation Billing Billing & Client Partner Payments Closed Built
[Historical] Billing data visualisation Billing Billing & Client Partner Payments Closed Built
[Historical] Client billing Billing Billing & Client Partner Payments Closed Built
[Historical] Data ingestion from NPD Billing Billing & Client Partner Payments Closed Built
[Historical] Integration with prebooks Billing Billing & Client Partner Payments Closed Built
[Historical] Make payments to Partners (As is) Billing Billing & Client Partner Payments Closed Built
[Historical] Produce bill for Client Billing Billing & Client Partner Payments Closed Built
[Historical] Receive invoices from Collinson Billing Billing & Client Partner Payments Closed Built
[Historical] Receive payments from Collinson (As is) Billing Billing & Client Partner Payments Closed Built
Book a lounge space in advance by payment Commerce & Marketplace Booking as a Service Closed Built
Book a lounge space in advance using entitlement Commerce & Marketplace Booking as a Service Closed Built
Can amend booking Commerce & Marketplace Booking as a Service Closed Built
Cancel booking Commerce & Marketplace Booking as a Service Closed Built
Facetted search capability Commerce & Marketplace Product Catalogue Closed Built
Pricing engine Commerce & Marketplace Commerce & Valuation Closed Built
Provide a cost for consumption for billing Commerce & Marketplace Commerce & Valuation Closed Built
Provide a cost for consumption for consumer Commerce & Marketplace Commerce & Valuation Closed Built
Provide capability for querying inventory Commerce & Marketplace Product Catalogue Closed Built
AI Agents Customer Service Customer Service Closed Built
CS Insights Customer Service Customer Service Closed Built
Can raise a service request/case Customer Service Customer Service Closed Built
Can raise a service request/case via chat Customer Service Customer Service Closed Built
Can raise a service request/case via email Customer Service Customer Service Closed Built
Can raise a service request/case via form Customer Service Customer Service Closed Built
Can raise a service request/case via phone Customer Service Customer Service Closed Built
Incident management Customer Service Customer Service Closed Built
[Historical] Consent Management Customer Service Customer Service Closed Built
[Historical] Email - Full Comms strategy Customer Service Customer Service Closed Built
[Historical] Email - New App Service Comms Customer Service Customer Service Closed Built
[Historical] Mobile- New App Service Comms (Push, Scene, Message Centre) Customer Service Customer Service Closed Built
[Historical] OTP SMS Customer Service Customer Service Closed Built
Client 360 Data Platform & Intelligence Client Value Management Closed Built
Usage Report for Deals on Adoption Data Platform & Intelligence Client Value Management Closed Built
[Historical] Client Reporting (Legacy + NPD) - MVP to support Adoption Data Platform & Intelligence Client Value Management Closed Built
[Historical] Client data available (Raw) Data Platform & Intelligence Client Value Management Closed Built
App - Customer Support Digital Experience New Mobile App Closed Built
Enabling Backwards Compatibility on PP+ app Digital Experience DE Backend Closed Built
Mobile - Enrol with email address Digital Experience New Mobile App Closed Built
Outlet Product Sets / Exclusions Digital Experience DE Backend Closed Built
Web - Account & Profile Digital Experience New Web Closed Built
Web - Authentication (2FA / MFA) Digital Experience New Web Closed Built
Web - Entitlement & Balance (Total Amount) Digital Experience New Web Closed Built
Web - Login with Email / Mobile + OTP Digital Experience New Web Closed Built
Web - Multiple membership within an account Digital Experience New Web Closed Built
Web - Search (Airport, Terminal, Code, History) Digital Experience New Web Closed Built
Web - View Static DMC Digital Experience New Web Closed Built
Client custom deal metadata Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
Direct to consumer subscription deals Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
Set up Enhanced Product Set, e.g. exclusions Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Block consumer (e.g. blocklist) Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Error messaging logs into CRM, e.g denied visits Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Extended booking/visit information available in SF, e.g. description Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Retrieve memberships & plan details Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Set up Entitlement allocation by deal Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Set up Entitlement renewal period Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Set up membership duration, e.g. consumer lifetime in deal Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
Fraud Management Payments New Payments Closed Built
Manage Payment Methods Payments New Payments Closed Built
Pay to Make a Visit Payments New Payments Closed Built
Wallet Payment (Apple Pay & Google Pay) Payments New Payments Closed Built
Rolled-up initiative

Capital One Mandatory

76%built
109required
83built
26remaining
20in progress
3shaping
2not started

Mapping basis: CAP1 model type plus Capital One and lost/stolen capability names.

Remaining capabilities to build

Show all required capabilities for Capital One (109)
CapabilityAreaSquadStatusBuild state
Client Integration Enhancement (Deliver new APIs suite) API Integration External APIs In Progress Remaining to build
Ability to Process a Visit with Payment via a Customer Stored Card on File (COF) Access & Redemption Access In Progress Remaining to build
[Historical] VAT and Sales tax calculation for Client - valuation Billing Billing & Client Partner Payments In Progress Remaining to build
[Historical] VAT and Sales tax calculation for Partner Billing Billing & Client Partner Payments In Progress Remaining to build
Enable B2B and B2C product catalogues (Revenue Cloud) Commerce & Marketplace Product Catalogue In Progress Remaining to build
Tax Engine Commerce & Marketplace Commerce & Valuation In Progress Remaining to build
Valuation Service Commerce & Marketplace Commerce & Valuation In Progress Remaining to build
AI Chat Bot Customer Service Customer Service In Progress Remaining to build
CMS- COE Build Customer Service Customer Service In Progress Remaining to build
Capital One Migration Data Platform & Intelligence Client Value Management Not Started Remaining to build
Consumer Reporting/ Member 360 Data Platform & Intelligence Consumer Value Management Refine Remaining to build
App - Backwards Compatibility Digital Experience New Mobile App In Progress Remaining to build
App - Biometric Login Digital Experience New Mobile App In Progress Remaining to build
App - Card on File Digital Experience New Mobile App In Progress Remaining to build
App - Flight Tracking Digital Experience New Mobile App On Hold Remaining to build
App - Multi-language support (22 languages) Digital Experience New Mobile App In Progress Remaining to build
App - Outlet Reviews Digital Experience New Mobile App Refine Remaining to build
App - View Dynamic DMC Digital Experience New Mobile App Discovery Remaining to build
App - View Static DMC Digital Experience New Mobile App In Progress Remaining to build
App - view membership & entitlements Digital Experience New Mobile App In Progress Remaining to build
Mobile - Ecommerce Digital Experience New Mobile App Not Started Remaining to build
Mobile - account management Digital Experience New Mobile App In Progress Remaining to build
Web - Web Link Payments Digital Experience New Web In Progress Remaining to build
Card-on-File Payments New Payments In Progress Remaining to build
Payment Dashboard Payments New Payments In Progress Remaining to build
Tokenisation Enhancement Payments New Payments In Progress Remaining to build
API Foundation API Integration External APIs Closed Built
Ability to Identify Member via Physical PP Membership Card Access & Redemption Access Closed Built
Ability to Scan boarding pass during Access Check-in Access & Redemption Access Closed Built
Enable Cardholder Payment with In-app or Web QR Payment during Access Journey Access & Redemption Access Closed Built
Get Partner Visit Reports from Lounge Gateway, integrated with Data Platform Access & Redemption Access Closed Built
Identify & Redeem Member Entitlements during Walk-up Access Journey Access & Redemption Access Closed Built
Identify and Check-in Members via Lounge Gateway Portal Access & Redemption Access Closed Built
Identify and Check-in Members via the Lounge Device Access & Redemption Access Closed Built
[Historical] Ability to support member payment at point of visit via web payment QR code Access & Redemption Access Closed Built
[Historical] Identify and redeem visit via Partner Access API Access & Redemption Access Closed Built
[Historical] Identify customer via DMC (QR code) Access & Redemption Access Closed Built
[Historical] Use entitlement to make 1 to 1 redemption (different entitlements) Access & Redemption Access Closed Built
[Historical] Use entitlements to redeem visit for member and/or guest (Unlimited) Access & Redemption Access Closed Built
[Historical]Ability to support member payment at point of visit in consumer app Access & Redemption Access Closed Built
MSD integration Billing Billing & Client Partner Payments Closed Built
[Historical] Invoices, Deal Specific Billing Billing & Client Partner Payments Closed Built
[Historical] Pay invoices for chargeable consumption Billing Billing & Client Partner Payments Closed Built
[Historical] Set up basic client pays pricing, e.g. static price, dealt with in reports - vluation Billing Billing & Client Partner Payments Closed Built
[Historical] Backing data (reports) generation Billing Billing & Client Partner Payments Closed Built
[Historical] Billing data visualisation Billing Billing & Client Partner Payments Closed Built
[Historical] Client billing Billing Billing & Client Partner Payments Closed Built
[Historical] Make payments to Partners (As is) Billing Billing & Client Partner Payments Closed Built
[Historical] Pay to make a visit (i.e. because no remaining entitlements)-> Pay by link; Pay in app (India +global) Billing Billing & Client Partner Payments Closed Built
[Historical] Produce bill for Client Billing Billing & Client Partner Payments Closed Built
[Historical] Receive invoices from Collinson Billing Billing & Client Partner Payments Closed Built
[Historical] Receive payments from Collinson (As is) Billing Billing & Client Partner Payments Closed Built
[Historical] Set up advanced consumer pays pricing, e.g. choice of currency Billing Billing & Client Partner Payments Closed Built
[Historical] Set up basic consumer pays pricing Billing Billing & Client Partner Payments Closed Built
Book a lounge space in advance by payment Commerce & Marketplace Booking as a Service Closed Built
Can amend booking Commerce & Marketplace Booking as a Service Closed Built
Cancel booking Commerce & Marketplace Booking as a Service Closed Built
Facetted search capability Commerce & Marketplace Product Catalogue Closed Built
Pricing engine Commerce & Marketplace Commerce & Valuation Closed Built
Provide a cost for consumption for billing Commerce & Marketplace Commerce & Valuation Closed Built
Provide a cost for consumption for consumer Commerce & Marketplace Commerce & Valuation Closed Built
Provide capability for querying inventory Commerce & Marketplace Product Catalogue Closed Built
AI Agents Customer Service Customer Service Closed Built
CS Insights Customer Service Customer Service Closed Built
Can raise a service request/case Customer Service Customer Service Closed Built
Can raise a service request/case via chat Customer Service Customer Service Closed Built
Can raise a service request/case via email Customer Service Customer Service Closed Built
Can raise a service request/case via form Customer Service Customer Service Closed Built
Can raise a service request/case via phone Customer Service Customer Service Closed Built
Incident management Customer Service Customer Service Closed Built
[Historical] Consent Management Customer Service Customer Service Closed Built
[Historical] Email - Full Comms strategy Customer Service Customer Service Closed Built
[Historical] Email - New App Service Comms Customer Service Customer Service Closed Built
[Historical] Mobile- New App Service Comms (Push, Scene, Message Centre) Customer Service Customer Service Closed Built
[Historical] OTP SMS Customer Service Customer Service Closed Built
Client 360 Data Platform & Intelligence Client Value Management Closed Built
Usage Report for Deals on Adoption Data Platform & Intelligence Client Value Management Closed Built
[Historical] BaaS Integration and data readiness Data Platform & Intelligence Client Value Management Closed Built
[Historical] Client Reporting (Legacy + NPD) - MVP to support Adoption Data Platform & Intelligence Client Value Management Closed Built
[Historical] Forecasting - Finance MVP Data Platform & Intelligence Client Value Management Closed Built
App - Customer Support Digital Experience New Mobile App Closed Built
Enabling Backwards Compatibility on PP+ app Digital Experience DE Backend Closed Built
Mobile - App feedback Digital Experience New Mobile App Closed Built
Mobile - Enrol with email address Digital Experience New Mobile App Closed Built
Outlet Product Sets / Exclusions Digital Experience DE Backend Closed Built
Web - Account & Profile Digital Experience New Web Closed Built
Web - Authentication (2FA / MFA) Digital Experience New Web Closed Built
Web - Entitlement & Balance (Total Amount) Digital Experience New Web Closed Built
Web - Login with Email / Mobile + OTP Digital Experience New Web Closed Built
Web - Multiple membership within an account Digital Experience New Web Closed Built
Web - View Static DMC Digital Experience New Web Closed Built
Lost and Stolen Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
Set up Enhanced Product Set, e.g. exclusions Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Read only view of product set allocation, e.g. which lounges for a deal Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Set-up of new client Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Error messaging logs into CRM, e.g denied visits Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Extended booking/visit information available in SF, e.g. description Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Retrieve memberships & plan details Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Set up Entitlement allocation by deal Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Set up Entitlement renewal period Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Set up a new B2B deal Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Set up basic Billing parameters for Associate, e.g. Cost Centre, Entity Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Set up basic Product Set, e.g. lounge set available on deal Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Set up membership duration, e.g. consumer lifetime in deal Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
Fraud Management Payments New Payments Closed Built
Manage Payment Methods Payments New Payments Closed Built
Pay to Make a Visit Payments New Payments Closed Built
Pre-Authorisation (Pre-auth) - Visit Payments New Payments Closed Built
Wallet Payment (Apple Pay & Google Pay) Payments New Payments Closed Built
Rolled-up initiative

Mastercard Optional

37%built
19required
7built
12remaining
2in progress
6shaping
4not started

Mapping basis: Mastercard model type plus explicit Mastercard, BIN/PAN, migration, tiering and tokenisation capabilities from the initiative wording.

Remaining capabilities to build

Show all required capabilities for Mastercard (19)
CapabilityAreaSquadStatusBuild state
Dynamic entitlement – Event Hub API Integration External APIs Refine Remaining to build
AOPC - Non registered member Access & Redemption AoPC Refine Remaining to build
AOPC for Master cards with external eligibility Access & Redemption AoPC Not Started Remaining to build
BIN and PAN enrolment Access & Redemption AoPC Refine Remaining to build
BIN and PAN management Access & Redemption AoPC Not Started Remaining to build
Reporting and analytics using BIN-PAN Access & Redemption AoPC Not Started Remaining to build
Consumer Reporting/ Member 360 Data Platform & Intelligence Consumer Value Management Refine Remaining to build
Mastercard Migration Data Platform & Intelligence Client Value Management Not Started Remaining to build
Dynamic Entitlement (tiering) Membership & Loyalty Membership, Loyalty and Customer Service In Progress Remaining to build
Entitlement Tiering (Membership lifecycle) Membership & Loyalty Membership, Loyalty and Customer Service Refine Remaining to build
BIN/PAN‑Based Eligibility - Payment in NPD Payments New Payments Discovery Remaining to build
Tokenisation Enhancement Payments New Payments In Progress Remaining to build
HashedPAN Membership Flows (Enrol & Update/Add Card) API Integration Existing APIs Closed Built
Migration endpoint through External APIs API Integration External APIs Closed Built
Pre-book External APIs API Integration External APIs Closed Built
Management of BIN and PANS Access & Redemption AoPC Closed Built
Client 360 Data Platform & Intelligence Client Value Management Closed Built
Usage Report for Deals on Adoption Data Platform & Intelligence Client Value Management Closed Built
[Historical] Client Reporting (Legacy + NPD) - MVP to support Adoption Data Platform & Intelligence Client Value Management Closed Built
Rolled-up initiative

Preferred Mandatory

85%built
108required
92built
16remaining
10in progress
5shaping
0not started

Mapping basis: Preferred model type plus PP Preferred capability names.

Remaining capabilities to build

Show all required capabilities for Preferred (108)
CapabilityAreaSquadStatusBuild state
[PP Preferred] - Support Redemption of PP Preferred Members at Lounge (MVP) Access & Redemption Access Refine Remaining to build
[Historical] VAT and Sales tax calculation for Client - valuation Billing Billing & Client Partner Payments In Progress Remaining to build
[Historical] VAT and Sales tax calculation for Partner Billing Billing & Client Partner Payments In Progress Remaining to build
Enable B2B and B2C product catalogues (Revenue Cloud) Commerce & Marketplace Product Catalogue In Progress Remaining to build
Inventory expansion - Workspaces (Upflex direct) integration Commerce & Marketplace Product Catalogue On Hold Remaining to build
Support Fast-Track Products Commerce & Marketplace Commerce & Valuation Refine Remaining to build
Support Prebook Products Commerce & Marketplace Commerce & Valuation Refine Remaining to build
Tax Engine Commerce & Marketplace Commerce & Valuation In Progress Remaining to build
Valuation Service Commerce & Marketplace Commerce & Valuation In Progress Remaining to build
AI Chat Bot Customer Service Customer Service In Progress Remaining to build
CMS- COE Build Customer Service Customer Service In Progress Remaining to build
Consumer Modelling/ Architecture Data Platform & Intelligence Consumer Value Management Refine Remaining to build
Consumer Reporting/ Member 360 Data Platform & Intelligence Consumer Value Management Refine Remaining to build
Card-on-File Payments New Payments In Progress Remaining to build
Payment Dashboard Payments New Payments In Progress Remaining to build
Tokenisation Enhancement Payments New Payments In Progress Remaining to build
Ability to Scan boarding pass during Access Check-in Access & Redemption Access Closed Built
Get Partner Visit Reports from Lounge Gateway, integrated with Data Platform Access & Redemption Access Closed Built
Identify & Redeem Member Entitlements during Walk-up Access Journey Access & Redemption Access Closed Built
[Historical] Ability to support member payment at point of visit via web payment QR code Access & Redemption Access Closed Built
[Historical] Identify and redeem visit via Partner Access API Access & Redemption Access Closed Built
[Historical] Identify customer via DMC (QR code) Access & Redemption Access Closed Built
[Historical] Use entitlements to redeem visit for member and/or guest (Unlimited) Access & Redemption Access Closed Built
[Historical]Ability to support member payment at point of visit in consumer app Access & Redemption Access Closed Built
[Historical] Invoices, Deal Specific Billing Billing & Client Partner Payments Closed Built
[Historical] Pay invoices for chargeable consumption Billing Billing & Client Partner Payments Closed Built
[Historical] Set up basic client pays pricing, e.g. static price, dealt with in reports - vluation Billing Billing & Client Partner Payments Closed Built
[Historical] Aggregated visualisation Billing Billing & Client Partner Payments Closed Built
[Historical] Data intestion from NPD Billing Billing & Client Partner Payments Closed Built
[Historical] Make payments to Partners (As is) Billing Billing & Client Partner Payments Closed Built
[Historical] Receive invoices from Collinson Billing Billing & Client Partner Payments Closed Built
[Historical] Receive payments from Collinson (As is) Billing Billing & Client Partner Payments Closed Built
[Historical] Set up advanced client pays pricing in SF, e.g. domestic vs international Billing Billing & Client Partner Payments Closed Built
[Historical] Set up advanced consumer pays pricing, e.g. choice of currency Billing Billing & Client Partner Payments Closed Built
Book a lounge space in advance using entitlement Commerce & Marketplace Booking as a Service Closed Built
Can amend booking Commerce & Marketplace Booking as a Service Closed Built
Cancel booking Commerce & Marketplace Booking as a Service Closed Built
Entitlement Valuation Commerce & Marketplace Commerce & Valuation Closed Built
Facetted search capability Commerce & Marketplace Product Catalogue Closed Built
PSF<>PC Sync Commerce & Marketplace Product Catalogue Closed Built
Provide capability for querying inventory Commerce & Marketplace Product Catalogue Closed Built
Url slug for outlets Commerce & Marketplace Product Catalogue Closed Built
AI Agents Customer Service Customer Service Closed Built
CS Insights Customer Service Customer Service Closed Built
Can raise a service request/case Customer Service Customer Service Closed Built
Can raise a service request/case via chat Customer Service Customer Service Closed Built
Can raise a service request/case via email Customer Service Customer Service Closed Built
Can raise a service request/case via form Customer Service Customer Service Closed Built
Can raise a service request/case via phone Customer Service Customer Service Closed Built
Incident management Customer Service Customer Service Closed Built
[Historical] Consent Management Customer Service Customer Service Closed Built
[Historical] Email - Full Comms strategy Customer Service Customer Service Closed Built
[Historical] Email - New App Service Comms Customer Service Customer Service Closed Built
[Historical] Mobile- New App Service Comms (Push, Scene, Message Centre) Customer Service Customer Service Closed Built
[Historical] OTP SMS Customer Service Customer Service Closed Built
Client 360 Data Platform & Intelligence Client Value Management Closed Built
Usage Report for Deals on Adoption Data Platform & Intelligence Client Value Management Closed Built
[Historical] BaaS Integration and data readiness Data Platform & Intelligence Client Value Management Closed Built
[Historical] Client Reporting (Legacy + NPD) - MVP to support Adoption Data Platform & Intelligence Client Value Management Closed Built
[Historical] Client System Integration Data Platform & Intelligence Client Value Management Closed Built
[Historical] Client data available (Raw) Data Platform & Intelligence Client Value Management Closed Built
[Historical] Consumer System Integration Data Platform & Intelligence Client Value Management Closed Built
[Historical] Consumer data available (Raw) Data Platform & Intelligence Client Value Management Closed Built
[Historical] DR Planning and drill Data Platform & Intelligence Client Value Management Closed Built
[Historical] Data Access Request integration with FreshService Data Platform & Intelligence Client Value Management Closed Built
[Historical] Data Catalog MVP Data Platform & Intelligence Client Value Management Closed Built
[Historical] Forecasting - Finance MVP Data Platform & Intelligence Client Value Management Closed Built
[Historical] High Availability Data Platform & Intelligence Client Value Management Closed Built
[Historical] Incident Response Framework Data Platform & Intelligence Client Value Management Closed Built
[Historical] Lounge Busyness Service as API Data Platform & Intelligence Client Value Management Closed Built
[Historical] Lounge Geatway POC Data Platform & Intelligence Client Value Management Closed Built
[Historical] Management Reporting (Visit, Member, Finance) - MVP for Business Continuity post Migration Data Platform & Intelligence Client Value Management Closed Built
[Historical] Partner Reporting (Legacy + NPD) - MVP to support Adoption Data Platform & Intelligence Client Value Management Closed Built
[Historical] Partner System Integration Data Platform & Intelligence Client Value Management Closed Built
[Historical] Portal Integration (External Access for Partner & Client) Data Platform & Intelligence Client Value Management Closed Built
[Historical] Real time visit integration Data Platform & Intelligence Client Value Management Closed Built
[Historical] System Integration and data readiness (HDFC) Data Platform & Intelligence Client Value Management Closed Built
[Historical] System Integration and data readiness (ING) Data Platform & Intelligence Client Value Management Closed Built
Enabling Backwards Compatibility on PP+ app Digital Experience DE Backend Closed Built
Outlet Product Sets / Exclusions Digital Experience DE Backend Closed Built
Web - Account & Profile Digital Experience New Web Closed Built
Web - Authentication (2FA / MFA) Digital Experience New Web Closed Built
Web - Content Management (Contentful) Digital Experience New Web Closed Built
Web - Entitlement & Balance (Total Amount) Digital Experience New Web Closed Built
Web - Login with Email / Mobile + OTP Digital Experience New Web Closed Built
Web - Multiple membership within an account Digital Experience New Web Closed Built
Web - Search (Airport, Terminal, Code, History) Digital Experience New Web Closed Built
Web - View Static DMC Digital Experience New Web Closed Built
M&L- Preferred Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Read only view of product set allocation, e.g. which lounges for a deal Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Set-up of new client Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Block consumer (e.g. blocklist) Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Brand exclusions Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Error messaging logs into CRM, e.g denied visits Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Extended booking/visit information available in SF, e.g. description Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Retrieve memberships & plan details Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Set up Entitlement allocation by deal Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Set up Entitlement renewal period Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Set up a new B2B deal Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Set up basic Billing parameters for Associate, e.g. Cost Centre, Entity Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Set up basic Product Set, e.g. lounge set available on deal Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Set up membership duration, e.g. consumer lifetime in deal Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
Fraud Management Payments New Payments Closed Built
Manage Payment Methods Payments New Payments Closed Built
Pay to Make a Visit Payments New Payments Closed Built
Payment for Membership Subscription Payments New Payments Closed Built
Pre-Authorisation (Pre-auth) - Visit Payments New Payments Closed Built
Wallet Payment (Apple Pay & Google Pay) Payments New Payments Closed Built
Rolled-up initiative

Visa Optional

20%built
15required
3built
12remaining
3in progress
6shaping
3not started

Mapping basis: Explicit Visa/VCES, BIN/PAN, API, migration and tiering capabilities called out in the Visa initiative wording.

Remaining capabilities to build

Show all required capabilities for Visa (15)
CapabilityAreaSquadStatusBuild state
Client Integration Enhancement (Deliver new APIs suite) API Integration External APIs In Progress Remaining to build
Dynamic entitlement – Event Hub API Integration External APIs Refine Remaining to build
AOPC for Visa cards using VCES Access & Redemption AoPC Not Started Remaining to build
BIN and PAN enrolment Access & Redemption AoPC Refine Remaining to build
BIN and PAN management Access & Redemption AoPC Not Started Remaining to build
Partner Access API - Phase 2: Access on Payment Card (AOPC) Access & Redemption Access Discovery Remaining to build
Reporting and analytics using BIN-PAN Access & Redemption AoPC Not Started Remaining to build
Consumer Reporting/ Member 360 Data Platform & Intelligence Consumer Value Management Refine Remaining to build
Dynamic Entitlement (tiering) Membership & Loyalty Membership, Loyalty and Customer Service In Progress Remaining to build
Entitlement Tiering (Membership lifecycle) Membership & Loyalty Membership, Loyalty and Customer Service Refine Remaining to build
BIN/PAN‑Based Eligibility - Payment in NPD Payments New Payments Discovery Remaining to build
Tokenisation Enhancement Payments New Payments In Progress Remaining to build
HashedPAN Membership Flows (Enrol & Update/Add Card) API Integration Existing APIs Closed Built
Migration endpoint through External APIs API Integration External APIs Closed Built
Management of BIN and PANS Access & Redemption AoPC Closed Built
Rolled-up initiative

API Client Integrations Optional

56%built
16required
9built
7remaining
4in progress
3shaping
0not started

Mapping basis: API Integration capability area plus the access/payment capabilities normally needed for client-side API integration journeys.

Remaining capabilities to build

Show all required capabilities for API Client Integrations (16)
CapabilityAreaSquadStatusBuild state
Client Integration Enhancement (Deliver new APIs suite) API Integration External APIs In Progress Remaining to build
Dynamic entitlement – Event Hub API Integration External APIs Refine Remaining to build
Visit tracking API Integration External APIs In Progress Remaining to build
Ability to Process a Visit with Payment via a Customer Stored Card on File (COF) Access & Redemption Access In Progress Remaining to build
Partner Access API - Phase 2: Access on Payment Card (AOPC) Access & Redemption Access Discovery Remaining to build
BIN/PAN‑Based Eligibility - Payment in NPD Payments New Payments Discovery Remaining to build
Card-on-File Payments New Payments In Progress Remaining to build
API Foundation API Integration External APIs Closed Built
Enrollment idempotency API Integration Existing APIs Closed Built
HashedPAN Membership Flows (Enrol & Update/Add Card) API Integration Existing APIs Closed Built
Lounge Search (Integration with NPD) API Integration Existing APIs Closed Built
Membership Management (DMC, Update Consumer, Cancellation) API Integration Existing APIs Closed Built
Migration endpoint through External APIs API Integration External APIs Closed Built
Pre-book External APIs API Integration External APIs Closed Built
[Historical] Enrollment idempotency API Integration External APIs Closed Built
[Routing between PPBO&NPD] Authorization API Integration Existing APIs Closed Built
Rolled-up initiative

SUP Optional

88%built
90required
79built
11remaining
8in progress
2shaping
1not started

Mapping basis: SUP model type plus explicit Single Use Pass capability names.

Remaining capabilities to build

Show all required capabilities for SUP (90)
CapabilityAreaSquadStatusBuild state
Identify & Redeem Single Use Pass (SUP) Access Access & Redemption Access Not Started Remaining to build
[Historical] Integration with VAT solution Billing Billing & Client Partner Payments In Progress Remaining to build
[Historical] VAT and Sales tax calculation for Client - valuation Billing Billing & Client Partner Payments In Progress Remaining to build
[Historical] VAT and Sales tax calculation for Partner Billing Billing & Client Partner Payments In Progress Remaining to build
Enable B2B and B2C product catalogues (Revenue Cloud) Commerce & Marketplace Product Catalogue In Progress Remaining to build
AI Chat Bot Customer Service Customer Service In Progress Remaining to build
CMS- COE Build Customer Service Customer Service In Progress Remaining to build
Consumer Modelling/ Architecture Data Platform & Intelligence Consumer Value Management Refine Remaining to build
Consumer Reporting/ Member 360 Data Platform & Intelligence Consumer Value Management Refine Remaining to build
Card-on-File Payments New Payments In Progress Remaining to build
Payment Dashboard Payments New Payments In Progress Remaining to build
Ability to Scan boarding pass during Access Check-in Access & Redemption Access Closed Built
Get Partner Visit Reports from Lounge Gateway, integrated with Data Platform Access & Redemption Access Closed Built
[Historical] Invoices, Deal Specific Billing Billing & Client Partner Payments Closed Built
[Historical] Pay invoices for chargeable consumption Billing Billing & Client Partner Payments Closed Built
[Historical] Set up basic client pays pricing, e.g. static price, dealt with in reports - vluation Billing Billing & Client Partner Payments Closed Built
[Historical] Aggregated visualisation Billing Billing & Client Partner Payments Closed Built
[Historical] Backing data (reports) generation Billing Billing & Client Partner Payments Closed Built
[Historical] CBD dataset generation Billing Billing & Client Partner Payments Closed Built
[Historical] Client billing Billing Billing & Client Partner Payments Closed Built
[Historical] Data ingestion from PPBO Billing Billing & Client Partner Payments Closed Built
[Historical] Data injestion from PPBO Billing Billing & Client Partner Payments Closed Built
[Historical] Data intestion from NPD Billing Billing & Client Partner Payments Closed Built
[Historical] Make payments to Partners (As is) Billing Billing & Client Partner Payments Closed Built
[Historical] Partner cost data ingestion Billing Billing & Client Partner Payments Closed Built
[Historical] Partner payments data visualisation Billing Billing & Client Partner Payments Closed Built
[Historical] Receive invoices from Collinson Billing Billing & Client Partner Payments Closed Built
[Historical] Receive payments from Collinson (As is) Billing Billing & Client Partner Payments Closed Built
[Historical] Set up advanced consumer pays pricing, e.g. choice of currency Billing Billing & Client Partner Payments Closed Built
[Historical] VAT dataset generation Billing Billing & Client Partner Payments Closed Built
Book a lounge space in advance by payment Commerce & Marketplace Booking as a Service Closed Built
Book a lounge space in advance using entitlement Commerce & Marketplace Booking as a Service Closed Built
Can amend booking Commerce & Marketplace Booking as a Service Closed Built
Cancel booking Commerce & Marketplace Booking as a Service Closed Built
Facetted search capability Commerce & Marketplace Product Catalogue Closed Built
Provide capability for querying inventory Commerce & Marketplace Product Catalogue Closed Built
AI Agents Customer Service Customer Service Closed Built
CS Insights Customer Service Customer Service Closed Built
Can raise a service request/case Customer Service Customer Service Closed Built
Can raise a service request/case via chat Customer Service Customer Service Closed Built
Can raise a service request/case via email Customer Service Customer Service Closed Built
Can raise a service request/case via form Customer Service Customer Service Closed Built
Can raise a service request/case via phone Customer Service Customer Service Closed Built
Incident management Customer Service Customer Service Closed Built
[Historical] Consent Management Customer Service Customer Service Closed Built
[Historical] Email - Full Comms strategy Customer Service Customer Service Closed Built
[Historical] Email - New App Service Comms Customer Service Customer Service Closed Built
Client 360 Data Platform & Intelligence Client Value Management Closed Built
Usage Report for Deals on Adoption Data Platform & Intelligence Client Value Management Closed Built
[Historical] BaaS Integration and data readiness Data Platform & Intelligence Client Value Management Closed Built
[Historical] Client Reporting (Legacy + NPD) - MVP to support Adoption Data Platform & Intelligence Client Value Management Closed Built
[Historical] Client System Integration Data Platform & Intelligence Client Value Management Closed Built
[Historical] Client data available (Raw) Data Platform & Intelligence Client Value Management Closed Built
[Historical] Consumer System Integration Data Platform & Intelligence Client Value Management Closed Built
[Historical] Consumer data available (Raw) Data Platform & Intelligence Client Value Management Closed Built
[Historical] DR Planning and drill Data Platform & Intelligence Client Value Management Closed Built
[Historical] Data Access Request integration with FreshService Data Platform & Intelligence Client Value Management Closed Built
[Historical] Data Catalog MVP Data Platform & Intelligence Client Value Management Closed Built
[Historical] Forecasting - Finance MVP Data Platform & Intelligence Client Value Management Closed Built
[Historical] High Availability Data Platform & Intelligence Client Value Management Closed Built
[Historical] Incident Response Framework Data Platform & Intelligence Client Value Management Closed Built
[Historical] Lounge Busyness Service as API Data Platform & Intelligence Client Value Management Closed Built
[Historical] Lounge Geatway POC Data Platform & Intelligence Client Value Management Closed Built
[Historical] Management Reporting (Visit, Member, Finance) - MVP for Business Continuity post Migration Data Platform & Intelligence Client Value Management Closed Built
[Historical] Partner Reporting (Legacy + NPD) - MVP to support Adoption Data Platform & Intelligence Client Value Management Closed Built
[Historical] Partner System Integration Data Platform & Intelligence Client Value Management Closed Built
[Historical] Portal Integration (External Access for Partner & Client) Data Platform & Intelligence Client Value Management Closed Built
[Historical] Real time visit integration Data Platform & Intelligence Client Value Management Closed Built
[Historical] Smart Engine MVP Data Platform & Intelligence Client Value Management Closed Built
[Historical] System Integration and data readiness (ING) Data Platform & Intelligence Client Value Management Closed Built
Enabling Backwards Compatibility on PP+ app Digital Experience DE Backend Closed Built
Outlet Product Sets / Exclusions Digital Experience DE Backend Closed Built
Web - Content Management (Contentful) Digital Experience New Web Closed Built
Web - Search (Airport, Terminal, Code, History) Digital Experience New Web Closed Built
[Historical] Read only view of product set allocation, e.g. which lounges for a deal Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Set-up of new client Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Block consumer (e.g. blocklist) Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Error messaging logs into CRM, e.g denied visits Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Extended booking/visit information available in SF, e.g. description Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Generate Membership Number from CRM Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Retrieve memberships & plan details Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Set up Entitlement allocation by deal Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Set up a new B2B deal Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Set up basic Billing parameters for Associate, e.g. Cost Centre, Entity Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
[Historical] Set up basic Product Set, e.g. lounge set available on deal Membership & Loyalty Membership, Loyalty and Customer Service Closed Built
Fraud Management Payments New Payments Closed Built
Manage Payment Methods Payments New Payments Closed Built
Pay to Make a Visit Payments New Payments Closed Built
Pre-Authorisation (Pre-auth) - Visit Payments New Payments Closed Built
Wallet Payment (Apple Pay & Google Pay) Payments New Payments Closed Built
Rolled-up initiative

API Partner Integrations Optional

69%built
13required
9built
4remaining
2in progress
2shaping
0not started

Mapping basis: API Integration capability area plus partner access API capability.

Remaining capabilities to build

Show all required capabilities for API Partner Integrations (13)
CapabilityAreaSquadStatusBuild state
Client Integration Enhancement (Deliver new APIs suite) API Integration External APIs In Progress Remaining to build
Dynamic entitlement – Event Hub API Integration External APIs Refine Remaining to build
Visit tracking API Integration External APIs In Progress Remaining to build
Partner Access API - Phase 2: Access on Payment Card (AOPC) Access & Redemption Access Discovery Remaining to build
API Foundation API Integration External APIs Closed Built
Enrollment idempotency API Integration Existing APIs Closed Built
HashedPAN Membership Flows (Enrol & Update/Add Card) API Integration Existing APIs Closed Built
Lounge Search (Integration with NPD) API Integration Existing APIs Closed Built
Membership Management (DMC, Update Consumer, Cancellation) API Integration Existing APIs Closed Built
Migration endpoint through External APIs API Integration External APIs Closed Built
Pre-book External APIs API Integration External APIs Closed Built
[Historical] Enrollment idempotency API Integration External APIs Closed Built
[Routing between PPBO&NPD] Authorization API Integration Existing APIs Closed Built
Rolled-up initiative

Strategic Billing Mandatory

77%built
35required
27built
8remaining
7in progress
0shaping
1not started

Mapping basis: Billing capability area plus valuation, tax, commission and product-catalogue capabilities that billing depends on.

Remaining capabilities to build

Show all required capabilities for Strategic Billing (35)
CapabilityAreaSquadStatusBuild state
Commission Process Billing Billing & Client Partner Payments Not Started Remaining to build
[Historical] Integration with VAT solution Billing Billing & Client Partner Payments In Progress Remaining to build
[Historical] VAT and Sales tax calculation for Client - valuation Billing Billing & Client Partner Payments In Progress Remaining to build
[Historical] VAT and Sales tax calculation for Partner Billing Billing & Client Partner Payments In Progress Remaining to build
Enable B2B and B2C product catalogues (Revenue Cloud) Commerce & Marketplace Product Catalogue In Progress Remaining to build
Tax Engine Commerce & Marketplace Commerce & Valuation In Progress Remaining to build
Valuation Service Commerce & Marketplace Commerce & Valuation In Progress Remaining to build
Payment Dashboard Payments New Payments In Progress Remaining to build
Data ingestion from PPBO Billing Billing & Client Partner Payments Closed Built
MSD integration Billing Billing & Client Partner Payments Closed Built
[Historical] Invoices, Deal Specific Billing Billing & Client Partner Payments Closed Built
[Historical] Pay invoices for chargeable consumption Billing Billing & Client Partner Payments Closed Built
[Historical] Set up basic client pays pricing, e.g. static price, dealt with in reports - vluation Billing Billing & Client Partner Payments Closed Built
[Historical] Aggregated visualisation Billing Billing & Client Partner Payments Closed Built
[Historical] Automated download of (renamed) backing data per deal Billing Billing & Client Partner Payments Closed Built
[Historical] Backing data (reports) generation Billing Billing & Client Partner Payments Closed Built
[Historical] Billing data visualisation Billing Billing & Client Partner Payments Closed Built
[Historical] CBD dataset generation Billing Billing & Client Partner Payments Closed Built
[Historical] Client billing Billing Billing & Client Partner Payments Closed Built
[Historical] Data ingestion from NPD Billing Billing & Client Partner Payments Closed Built
[Historical] Data ingestion from PPBO Billing Billing & Client Partner Payments Closed Built
[Historical] Data injestion from PPBO Billing Billing & Client Partner Payments Closed Built
[Historical] Data intestion from NPD Billing Billing & Client Partner Payments Closed Built
[Historical] Integration with prebooks Billing Billing & Client Partner Payments Closed Built
[Historical] Make payments to Partners (As is) Billing Billing & Client Partner Payments Closed Built
[Historical] Partner cost data ingestion Billing Billing & Client Partner Payments Closed Built
[Historical] Partner payments data visualisation Billing Billing & Client Partner Payments Closed Built
[Historical] Pay to make a visit (i.e. because no remaining entitlements)-> Pay by link; Pay in app (India +global) Billing Billing & Client Partner Payments Closed Built
[Historical] Produce bill for Client Billing Billing & Client Partner Payments Closed Built
[Historical] Receive invoices from Collinson Billing Billing & Client Partner Payments Closed Built
[Historical] Receive payments from Collinson (As is) Billing Billing & Client Partner Payments Closed Built
[Historical] Set up advanced client pays pricing in SF, e.g. domestic vs international Billing Billing & Client Partner Payments Closed Built
[Historical] Set up advanced consumer pays pricing, e.g. choice of currency Billing Billing & Client Partner Payments Closed Built
[Historical] Set up basic consumer pays pricing Billing Billing & Client Partner Payments Closed Built
[Historical] VAT dataset generation Billing Billing & Client Partner Payments Closed Built

Generated 2026-06-11T16:01:05. Scope: the nine rolled-up July/Q3 planning initiatives. Mapping basis is shown on every card and in the workbook so the draft can be reviewed and tightened with product and squad leads.