Collinson International
Portfolio Initiatives

Initiative capability flow

Open capability gaps from the 10 July 2026 Aha extract, counted once per capability row and organised by delivery bucket.

167
Open capabilities
17
Client mappings
23
Squads with open work
379
Source capability rows

Work lifecycle

Open capability work is counted once per capability row, then grouped into the four delivery buckets shown in the planning view.

Delivery (In Build)

Capability work is already in active build and moving through delivery.

6036% of open work

In design (Designed)

Capability work has a designed solution and is ready to move toward build.

2716% of open work

Discovery (Shaped)

Capability work has been shaped and needs discovery detail before design/build.

159% of open work

Explore (Unshaped)

Capability work is still unshaped, unclear, or on hold before planning can commit it.

6539% of open work

Largest gap call-outs

Client mappings with the highest volume of open capability references. These rows are context only and are not summed into the headline totals.

Wholesale Digital Incl. AoPC59 open
59 open work items
18Delivery11In design7Discovery23Explore
Billing & Client Partner Payments11 open
Customer Service6 open
New Mobile App5 open
New Web5 open
Example open capabilities
[NEW] Account Management[NEW] Billing and Revenue Recognition[NEW] Contract Record Creation[NEW] Invoicing[NEW] Manage Bookings via AI assistant[NEW] Manage Trips via AI assistant[NEW] Order Fulfilment & Decomposition[NEW] OTP Legacy Implementation[NEW] Post-sales Processes[NEW] Web - PP Brand Refresh
Preferred43 open
43 open work items
26Delivery6In design3Discovery8Explore
Preferred9 open
Commerce & Valuation7 open
Access4 open
New Payments4 open
Example open capabilities
[NEW] Ongoing Operational Enablement and Communications for Preferred Members[NEW] Preferred Booking, Pre-booking & Booking Management[NEW] Preferred Commercials, Billing and Reconciliation[NEW] Preferred Data, Reporting & Forecasting[NEW] Preferred Deal Setup & Member Provisioning[NEW] Preferred GTM Operational Enablement for MVP Launch: Training, Comms, and Cross-Functional Coordination[NEW] Preferred Lounge Access, DMC Validation, and Check-in[NEW] Preferred Member Experience, Identity & DiscoveryAI Chat BotCard on File
724 open
24 open work items
7Delivery7In design0Discovery10Explore
New Mobile App8 open
Partner & Airport Travel Ecosystem6 open
External APIs3 open
New Payments3 open
Example open capabilities
[Internal] System stability, maintenance & optimization[Internal] System stability, maintenance & optimizationApp - AccessibilityApp - Fast TrackJaywan Network Payments - NPDNew Products - Preferred/ Private/ Fast Track etc. Reporting to PartnersP360 Internal DashboardsAviation DataBoarding Pass DataCompetitor Data
Mastercard22 open
22 open work items
5Delivery6In design0Discovery11Explore
AoPC6 open
New Payments4 open
External APIs3 open
Membership, Loyalty and Customer Service2 open
Example open capabilities
[NEW] Enrol using Hashed PAN (Collinson Hash)AOPC - Non registered memberLocalise Payment WidgetTokenisation EnhancementWeb - Multi-language support (22 languages)[NEW] BIN/PAN Enrol[NEW] Data Feed Integrations[NEW] ReportingConsumer reporting on new products (include in profile, LTV etc.)Dynamic DMC & API (Access & Validation)

Portfolio flow by initiative

Each row shows where open capabilities are mapped by client/initiative. These rows are a mapping view and are not added together for the headline totals.

Wholesale Digital Incl. AoPC59 open capabilities mapped here
Client mapping view59 open
18Delivery
11In design
7Discovery
23Explore
Preferred43 open capabilities mapped here
Client mapping view43 open
26Delivery
6In design
3Discovery
8Explore
AMEX41 open capabilities mapped here
Client mapping view41 open
19Delivery
8In design
4Discovery
10Explore
Capital One33 open capabilities mapped here
Client mapping view33 open
18Delivery
6In design
1Discovery
8Explore
724 open capabilities mapped here
Client mapping view24 open
7Delivery
7In design
0Discovery
10Explore
Mastercard22 open capabilities mapped here
Client mapping view22 open
5Delivery
6In design
0Discovery
11Explore
Retail22 open capabilities mapped here
Client mapping view22 open
10Delivery
5In design
2Discovery
5Explore
Chase17 open capabilities mapped here
Client mapping view17 open
10Delivery
2In design
1Discovery
4Explore
Wholesale Digital Excl. AoPC17 open capabilities mapped here
Client mapping view17 open
8Delivery
4In design
0Discovery
5Explore
SUP15 open capabilities mapped here
Client mapping view15 open
6Delivery
5In design
0Discovery
4Explore
Visa13 open capabilities mapped here
Client mapping view13 open
2Delivery
0In design
3Discovery
8Explore
Associate12 open capabilities mapped here
Client mapping view12 open
7Delivery
2In design
0Discovery
3Explore
HDFC Phase 111 open capabilities mapped here
Client mapping view11 open
6Delivery
3In design
0Discovery
2Explore
Complete Associate8 open capabilities mapped here
Client mapping view8 open
4Delivery
2In design
0Discovery
2Explore
HDFC Phase 28 open capabilities mapped here
Client mapping view8 open
3Delivery
3In design
0Discovery
2Explore
ING8 open capabilities mapped here
Client mapping view8 open
4Delivery
2In design
0Discovery
2Explore
Lounge Key8 open capabilities mapped here
Client mapping view8 open
3Delivery
3In design
0Discovery
2Explore

Squad demand

Open capability assignments by delivery squad, using the same four lifecycle buckets.

New Mobile App
27
112410
Billing & Client Partner Payments
16
8125
External APIs
15
2418
New Payments
11
5204
Access
9
1134
New Web
9
4104
Preferred
9
6102
AoPC
8
2006
Commerce & Valuation
8
4121
Customer Service
8
2204
Membership, Loyalty and Customer Service
8
3212
Partner & Airport Travel Ecosystem
6
2400
Client Value Management
5
1004
Product Catalogue
5
1103
AI Travel Companion
4
2011
Consumer Value Management
4
0301
Fraud
4
1012
Booking as a Service
3
1101
Consumer Messaging Platform
2
2000
Existing APIs
2
1001
Migration Services
2
1001
DE Backend
1
0100
Management Insights & Transformation
1
0001

Initiative detail

Open capability work for each initiative, grouped by squad and lifecycle bucket.

Initiative

Wholesale Digital Incl. AoPC

59 open items 15 squads
59open capabilities
15squads
23largest bucket
18 Delivery11 In design7 Discovery23 Explore
Squad
Delivery (In Build)
In design (Designed)
Discovery (Shaped)
Explore (Unshaped)
Billing & Client Partner Payments 11 open capabilities
Billing & Client Partner PaymentsDelivery (In Build) (6)
6 capabilities to complete
[NEW] Account Management[NEW] Contract Record Creation[NEW] Order Fulfilment & Decomposition[NEW] Post-sales Processes[NEW] Billing and Revenue Recognition[NEW] Invoicing
Billing & Client Partner PaymentsDiscovery (Shaped) (2)
2 capabilities to complete
[NEW] Opportunity Management[NEW] Usage Management
Billing & Client Partner PaymentsExplore (Unshaped) (3)
3 capabilities to complete
[NEW] RCA Configuration[NEW] Pricing Management[NEW] Contract Document and Metadata
Customer Service 6 open capabilities
Customer ServiceDelivery (In Build) (2)
2 capabilities to complete
CMS- COE BuildAI Chat Bot
Customer ServiceIn design (Designed)
1 capability to complete
[NEW] Complaints Management
Customer ServiceOn hold (2), Explore (Unshaped)
3 capabilities to complete
[NEW] IVR Menu[NEW] AgentForce chat[NEW] AgentForce voice
New Mobile App 5 open capabilities
New Mobile AppIn design (Designed)
1 capability to complete
NEW - App - Personlisation (I)
New Mobile AppDiscovery (Shaped)
1 capability to complete
NEW - App - Reward Integrations with VDX
New Mobile AppExplore (Unshaped) (3)
3 capabilities to complete
App - Enrol with Payment Card NumberNEW - App - AI Travel Companion (i)App - Airport Map & Navigation
New Web 5 open capabilities
New WebDelivery (In Build) (2)
2 capabilities to complete
Web - Multi-language support (22 languages)[NEW] Web - PP Brand Refresh
New WebIn design (Designed)
1 capability to complete
[NEW] Web - Display an AI summarised review based on Customer Reviews
New WebExplore (Unshaped) (2)
2 capabilities to complete
Web - Account CreationWeb - AI Chatbot
Access 4 open capabilities
AccessDiscovery (Shaped)
1 capability to complete
Partner Access API - Phase 2: Access on Payment Card (AOPC)
AccessExplore (Unshaped) (3)
3 capabilities to complete
Advance check-in of visit/consumption, i.e. in appDevice Agnostic/DevicelessAccess Management via a Fallback Process
AI Travel Companion 4 open capabilities
AI Travel CompanionDelivery (In Build) (2)
2 capabilities to complete
[NEW] Manage Trips via AI assistant[NEW] Manage Bookings via AI assistant
AI Travel CompanionDiscovery (Shaped)
1 capability to complete
[NEW] Recommendations via AI assistant
AI Travel CompanionExplore (Unshaped)
1 capability to complete
[NEW] Airport Experience Planner (v1)
AoPC 4 open capabilities
AoPCDelivery (In Build)
1 capability to complete
AOPC - Non registered member
AoPCExplore (Unshaped) (3)
3 capabilities to complete
AOPC for Visa cards using VCESAOPC for Master cards with external eligibilityGeneric AOPC for unregistered consumers
External APIs 4 open capabilities
External APIsIn design (Designed) (2)
2 capabilities to complete
Dynamic DMC & API (Access & Validation)[NEW] Membership Lifecycle API (Membership Lifecycle Management)
External APIsExplore (Unshaped) (2)
2 capabilities to complete
[NEW] TE API Parity[NEW] Benefits Management APIs
Fraud 4 open capabilities
FraudDelivery (In Build)
1 capability to complete
[NEW] OTP Legacy Implementation
FraudDiscovery (Shaped)
1 capability to complete
[NEW] Fraud Monitoring & Reporting (QR suffix, superman automation)
FraudExplore (Unshaped) (2)
2 capabilities to complete
[NEW] Fraud and Suspension Handling[NEW] ⁠Real-time Fraud Detection Engine
New Payments 3 open capabilities
New PaymentsDelivery (In Build) (2)
2 capabilities to complete
Pre-Authorisation (Pre-auth)Card on File
New PaymentsIn design (Designed)
1 capability to complete
Payment - BIN/PAN activation
Booking as a Service 2 open capabilities
Booking as a ServiceIn design (Designed)
1 capability to complete
Can amend booking
Booking as a ServiceExplore (Unshaped)
1 capability to complete
[NEW] Partner Routing
Commerce & Valuation 2 open capabilities
Commerce & ValuationDelivery (In Build) (2)
2 capabilities to complete
Valuation ServiceOrder Orchestration Service
Consumer Value Management 2 open capabilities
Consumer Value ManagementIn design (Designed) (2)
2 capabilities to complete
Digital Analytics (Heap Decision/ Changes)Consumer reporting on new products (include in profile, LTV etc.)
Membership, Loyalty and Customer Service 2 open capabilities
Membership, Loyalty and Customer ServiceIn design (Designed)
1 capability to complete
[NEW] BIN/PAN Enrol
Membership, Loyalty and Customer ServiceDiscovery (Shaped)
1 capability to complete
[NEW] Fair Use Policy Discovery
DE Backend 1 open capability
DE BackendIn design (Designed)
1 capability to complete
[NEW] Backwards Compatibility for LK and MCAE
Initiative

Preferred

43 open items 15 squads
43open capabilities
15squads
26largest bucket
26 Delivery6 In design3 Discovery8 Explore
Squad
Delivery (In Build)
In design (Designed)
Discovery (Shaped)
Explore (Unshaped)
Preferred 9 open capabilities
PreferredDelivery (In Build) (6)
6 capabilities to complete
Preferred Deal Setup & Member ProvisioningPreferred Member Experience, Identity & DiscoveryPreferred Inventory Onboarding & Product ConfigurationPreferred Booking, Pre-booking & Booking ManagementPreferred Lounge Access, DMC Validation & Check-inPreferred Data, Reporting & Forecasting
PreferredIn design (Designed)
1 capability to complete
Ongoing Operational Enablement & Communications
PreferredExplore (Unshaped) (2)
2 capabilities to complete
Preferred Commercials, Billing & ReconciliationPreferred GTM Operational Enablement (MVP Launch)
Commerce & Valuation 7 open capabilities
Commerce & ValuationDelivery (In Build) (4)
4 capabilities to complete
Valuation ServiceOrder Orchestration ServiceTax EngineCommerce Engine
Commerce & ValuationDiscovery (Shaped) (2)
2 capabilities to complete
Cardholder Prebook Price & Tax ValuationCardholder Fast-Track Price & Tax Valuation
Commerce & ValuationExplore (Unshaped)
1 capability to complete
Customer Co-Payment (Top-Up) Capability
Access 4 open capabilities
AccessDelivery (In Build)
1 capability to complete
[NEW] Preferred Lounge Access, DMC Validation, and Check-in
AccessIn design (Designed)
1 capability to complete
[PP Preferred] - Support Redemption of PP Preferred Members at Lounge (MVP)
AccessDiscovery (Shaped)
1 capability to complete
[PP Preferred] Facilitate Partner Reporting for PP Preferred Bookings (MVP)
AccessExplore (Unshaped)
1 capability to complete
Advance check-in of visit/consumption, i.e. in app
New Payments 4 open capabilities
New PaymentsDelivery (In Build) (4)
4 capabilities to complete
Pre-Authorisation (Pre-auth)Card on FileLocalise Payment WidgetTokenisation Enhancement
Product Catalogue 3 open capabilities
Product CatalogueDelivery (In Build)
1 capability to complete
Enable B2B and B2C product catalogues (Revenue Cloud)
Product CatalogueExplore (Unshaped), On hold
2 capabilities to complete
Inventory expansion - Workspaces (Upflex direct) integration[NEW] Preferred Inventory Onboarding & Product Configuration
Billing & Client Partner Payments 2 open capabilities
Billing & Client Partner PaymentsDelivery (In Build)
1 capability to complete
[NEW] Preferred Commercials, Billing and Reconciliation
Billing & Client Partner PaymentsExplore (Unshaped)
1 capability to complete
Commission Process
Booking as a Service 2 open capabilities
Booking as a ServiceDelivery (In Build)
1 capability to complete
[NEW] Preferred Booking, Pre-booking & Booking Management
Booking as a ServiceIn design (Designed)
1 capability to complete
Can amend booking
Client Value Management 2 open capabilities
Client Value ManagementDelivery (In Build)
1 capability to complete
[NEW] Preferred Data, Reporting & Forecasting
Client Value ManagementExplore (Unshaped)
1 capability to complete
New Products - Preferred/ Private/ Fast Track etc. Reporting to Clients
Consumer Messaging Platform 2 open capabilities
Consumer Messaging PlatformDelivery (In Build) (2)
2 capabilities to complete
[NEW] Preferred GTM Operational Enablement for MVP Launch: Training, Comms, and Cross-Functional Coordination[NEW] Ongoing Operational Enablement and Communications for Preferred Members
Consumer Value Management 2 open capabilities
Consumer Value ManagementIn design (Designed) (2)
2 capabilities to complete
Consumer Modelling/ ArchitectureConsumer reporting on new products (include in profile, LTV etc.)
Customer Service 2 open capabilities
Customer ServiceDelivery (In Build) (2)
2 capabilities to complete
CMS- COE BuildAI Chat Bot
External APIs 1 open capability
External APIsIn design (Designed)
1 capability to complete
Dynamic DMC & API (Access & Validation)
Membership, Loyalty and Customer Service 1 open capability
Membership, Loyalty and Customer ServiceDelivery (In Build)
1 capability to complete
[NEW] Preferred Deal Setup & Member Provisioning
New Mobile App 1 open capability
New Mobile AppDelivery (In Build)
1 capability to complete
[NEW] Preferred Member Experience, Identity & Discovery
New Web 1 open capability
New WebDelivery (In Build)
1 capability to complete
Web - Multi-language support (22 languages)
Initiative

AMEX

41 open items 14 squads
41open capabilities
14squads
19largest bucket
19 Delivery8 In design4 Discovery10 Explore
Squad
Delivery (In Build)
In design (Designed)
Discovery (Shaped)
Explore (Unshaped)
New Mobile App 7 open capabilities
New Mobile AppDelivery (In Build) (5)
5 capabilities to complete
App - Pre-book EntitlementsMobile - account managementApp - Multi-language support (22 languages)App - Biometric LoginPP+ Backwards Compatibility
New Mobile AppDiscovery (Shaped)
1 capability to complete
App - Flight Tracking
New Mobile AppExplore (Unshaped)
1 capability to complete
Mobile - Ecommerce
New Payments 6 open capabilities
New PaymentsDelivery (In Build) (3)
3 capabilities to complete
Card on FileLocalise Payment WidgetTokenisation Enhancement
New PaymentsIn design (Designed) (2)
2 capabilities to complete
Payment - BIN/PAN activationChargeback Management
New PaymentsExplore (Unshaped)
1 capability to complete
Enable Network Tokens in NPD
Commerce & Valuation 4 open capabilities
Commerce & ValuationDelivery (In Build) (2)
2 capabilities to complete
Valuation ServiceTax Engine
Commerce & ValuationDiscovery (Shaped) (2)
2 capabilities to complete
Cardholder Prebook Price & Tax ValuationCardholder Fast-Track Price & Tax Valuation
Customer Service 4 open capabilities
Customer ServiceDelivery (In Build) (2)
2 capabilities to complete
CMS- COE BuildAI Chat Bot
Customer ServiceIn design (Designed)
1 capability to complete
Amex Ph2- Visit management & email OTP
Customer ServiceExplore (Unshaped)
1 capability to complete
UI for Physical card regeneration
External APIs 4 open capabilities
External APIsDelivery (In Build)
1 capability to complete
Client Integration Enhancement (Deliver new APIs suite)
External APIsIn design (Designed) (2)
2 capabilities to complete
Dynamic DMC & API (Access & Validation)[Copy] Tier Change API (Tiering)
External APIsExplore (Unshaped)
1 capability to complete
Travel Services APIs
New Web 4 open capabilities
New WebDelivery (In Build) (2)
2 capabilities to complete
Web - Fast TrackWeb - Multi-language support (22 languages)
New WebExplore (Unshaped) (2)
2 capabilities to complete
Web - AI ChatbotWeb - Web Forms (Salesforce)
Access 3 open capabilities
AccessDiscovery (Shaped)
1 capability to complete
Partner Access API - Phase 2: Access on Payment Card (AOPC)
AccessExplore (Unshaped) (2)
2 capabilities to complete
Advance check-in of visit/consumption, i.e. in appAccess Management via a Fallback Process
Membership, Loyalty and Customer Service 2 open capabilities
Membership, Loyalty and Customer ServiceDelivery (In Build) (2)
2 capabilities to complete
Lost and StolenDynamic Entitlement (tiering)
Product Catalogue 2 open capabilities
Product CatalogueDelivery (In Build)
1 capability to complete
Enable B2B and B2C product catalogues (Revenue Cloud)
Product CatalogueExplore (Unshaped)
1 capability to complete
Enable external customers to connect to product catalogue via API
Billing & Client Partner Payments 1 open capability
Billing & Client Partner PaymentsIn design (Designed)
1 capability to complete
[NEW] Reporting
Booking as a Service 1 open capability
Booking as a ServiceIn design (Designed)
1 capability to complete
Can amend booking
Client Value Management 1 open capability
Client Value ManagementExplore (Unshaped)
1 capability to complete
Card Monitor
Consumer Value Management 1 open capability
Consumer Value ManagementIn design (Designed)
1 capability to complete
Consumer reporting on new products (include in profile, LTV etc.)
Migration Services 1 open capability
Migration ServicesDelivery (In Build)
1 capability to complete
Migration Services
Initiative

Capital One

33 open items 14 squads
33open capabilities
14squads
18largest bucket
18 Delivery6 In design1 Discovery8 Explore
Squad
Delivery (In Build)
In design (Designed)
Discovery (Shaped)
Explore (Unshaped)
New Mobile App 6 open capabilities
New Mobile AppDelivery (In Build) (4)
4 capabilities to complete
Mobile - account managementApp - Multi-language support (22 languages)App - Biometric LoginPP+ Backwards Compatibility
New Mobile AppDiscovery (Shaped)
1 capability to complete
App - Flight Tracking
New Mobile AppExplore (Unshaped)
1 capability to complete
Mobile - Ecommerce
New Payments 6 open capabilities
New PaymentsDelivery (In Build) (4)
4 capabilities to complete
Pre-Authorisation (Pre-auth)Card on FileLocalise Payment WidgetTokenisation Enhancement
New PaymentsIn design (Designed)
1 capability to complete
Chargeback Management
New PaymentsExplore (Unshaped)
1 capability to complete
Enable Network Tokens in NPD
New Web 4 open capabilities
New WebDelivery (In Build) (2)
2 capabilities to complete
Web - Fast TrackWeb - Multi-language support (22 languages)
New WebExplore (Unshaped) (2)
2 capabilities to complete
Web - AI ChatbotWeb - Web Forms (Salesforce)
Customer Service 3 open capabilities
Customer ServiceDelivery (In Build) (2)
2 capabilities to complete
CMS- COE BuildAI Chat Bot
Customer ServiceExplore (Unshaped)
1 capability to complete
UI for Physical card regeneration
Billing & Client Partner Payments 2 open capabilities
Billing & Client Partner PaymentsDelivery (In Build)
1 capability to complete
[NEW] Billing
Billing & Client Partner PaymentsIn design (Designed)
1 capability to complete
[NEW] Reporting
Client Value Management 2 open capabilities
Client Value ManagementExplore (Unshaped) (2)
2 capabilities to complete
Capital One MigrationCard Monitor
Commerce & Valuation 2 open capabilities
Commerce & ValuationDelivery (In Build) (2)
2 capabilities to complete
Valuation ServiceTax Engine
External APIs 2 open capabilities
External APIsDelivery (In Build)
1 capability to complete
Client Integration Enhancement (Deliver new APIs suite)
External APIsIn design (Designed)
1 capability to complete
Dynamic DMC & API (Access & Validation)
Access 1 open capability
AccessExplore (Unshaped)
1 capability to complete
Advance check-in of visit/consumption, i.e. in app
Booking as a Service 1 open capability
Booking as a ServiceIn design (Designed)
1 capability to complete
Can amend booking
Consumer Value Management 1 open capability
Consumer Value ManagementIn design (Designed)
1 capability to complete
Consumer reporting on new products (include in profile, LTV etc.)
Membership, Loyalty and Customer Service 1 open capability
Membership, Loyalty and Customer ServiceIn design (Designed)
1 capability to complete
[NEW] Physical card management (card printing)
Migration Services 1 open capability
Migration ServicesDelivery (In Build)
1 capability to complete
Migration Services
Product Catalogue 1 open capability
Product CatalogueDelivery (In Build)
1 capability to complete
Enable B2B and B2C product catalogues (Revenue Cloud)
Initiative

7

24 open items 8 squads
24open capabilities
8squads
10largest bucket
7 Delivery7 In design0 Discovery10 Explore
Squad
Delivery (In Build)
In design (Designed)
Discovery (Shaped)
Explore (Unshaped)
New Mobile App 8 open capabilities
New Mobile AppDelivery (In Build) (2)
2 capabilities to complete
App - AccessibilityApp - Fast Track
New Mobile AppIn design (Designed)
1 capability to complete
Mobile - monitoring & testing
New Mobile AppExplore (Unshaped) (5)
5 capabilities to complete
App - Behaviour based rewardsApp - Trip Assist II (Weather and air quality)App - Outlet Rejection managementApp - Travel Services (Integrations)App - Basket & Checkout
Partner & Airport Travel Ecosystem 6 open capabilities
Partner & Airport Travel EcosystemDelivery (In Build) (2)
2 capabilities to complete
P360 Internal DashboardsNew Products - Preferred/ Private/ Fast Track etc. Reporting to Partners
Partner & Airport Travel EcosystemIn design (Designed) (4)
4 capabilities to complete
Location MasterAviation DataBoarding Pass DataCompetitor Data
External APIs 3 open capabilities
External APIsDelivery (In Build)
1 capability to complete
[Internal] System stability, maintenance & optimization
External APIsExplore (Unshaped), On hold
2 capabilities to complete
New clients onboardingNEW Dynamic DMC/Dynamic DMC API (Access & Validation)
New Payments 3 open capabilities
New PaymentsDelivery (In Build)
1 capability to complete
Jaywan Network Payments - NPD
New PaymentsExplore (Unshaped) (2)
2 capabilities to complete
Enable Account Updater in NPDPayment Standalone Dashboard
Commerce & Valuation 1 open capability
Commerce & ValuationIn design (Designed)
1 capability to complete
Currency Conversion Service
Existing APIs 1 open capability
Existing APIsDelivery (In Build)
1 capability to complete
[Internal] System stability, maintenance & optimization
Management Insights & Transformation 1 open capability
Management Insights & TransformationExplore (Unshaped)
1 capability to complete
EMEA Regional Support
Product Catalogue 1 open capability
Product CatalogueIn design (Designed)
1 capability to complete
Product Catalogue architecture improvements
Initiative

Mastercard

22 open items 11 squads
22open capabilities
11squads
11largest bucket
5 Delivery6 In design0 Discovery11 Explore
Squad
Delivery (In Build)
In design (Designed)
Discovery (Shaped)
Explore (Unshaped)
AoPC 6 open capabilities
AoPCDelivery (In Build) (2)
2 capabilities to complete
AOPC - Non registered member[NEW] Enrol using Hashed PAN (Collinson Hash)
AoPCExplore (Unshaped) (4)
4 capabilities to complete
AOPC for Master cards with external eligibility[NEW] PAN Vaulting - transactional[NEW] PAN Vaulting - bulk[NEW] Dual PAN support (end to end)
New Payments 4 open capabilities
New PaymentsDelivery (In Build) (2)
2 capabilities to complete
Localise Payment WidgetTokenisation Enhancement
New PaymentsIn design (Designed)
1 capability to complete
Payment - BIN/PAN activation
New PaymentsExplore (Unshaped)
1 capability to complete
Enable Network Tokens in NPD
External APIs 3 open capabilities
External APIsIn design (Designed) (2)
2 capabilities to complete
Dynamic DMC & API (Access & Validation)[NEW] Data Feed Integrations
External APIsExplore (Unshaped)
1 capability to complete
[NEW] External Eligibility Service (VCES / MC GBP)
Membership, Loyalty and Customer Service 2 open capabilities
Membership, Loyalty and Customer ServiceIn design (Designed)
1 capability to complete
[NEW] BIN/PAN Enrol
Membership, Loyalty and Customer ServiceExplore (Unshaped)
1 capability to complete
[NEW] Admin Interfaces for Operations
Billing & Client Partner Payments 1 open capability
Billing & Client Partner PaymentsIn design (Designed)
1 capability to complete
[NEW] Reporting
Client Value Management 1 open capability
Client Value ManagementExplore (Unshaped)
1 capability to complete
Mastercard Migration
Consumer Value Management 1 open capability
Consumer Value ManagementIn design (Designed)
1 capability to complete
Consumer reporting on new products (include in profile, LTV etc.)
Existing APIs 1 open capability
Existing APIsExplore (Unshaped)
1 capability to complete
TE-API ‘forward’ compatibility
Migration Services 1 open capability
Migration ServicesExplore (Unshaped)
1 capability to complete
[NEW] Migration Service v2
New Mobile App 1 open capability
New Mobile AppExplore (Unshaped)
1 capability to complete
App - Enrol with Payment Card Number
New Web 1 open capability
New WebDelivery (In Build)
1 capability to complete
Web - Multi-language support (22 languages)
Initiative

Retail

22 open items 9 squads
22open capabilities
9squads
10largest bucket
10 Delivery5 In design2 Discovery5 Explore
Squad
Delivery (In Build)
In design (Designed)
Discovery (Shaped)
Explore (Unshaped)
New Payments 5 open capabilities
New PaymentsDelivery (In Build) (4)
4 capabilities to complete
Pre-Authorisation (Pre-auth)Card on FileLocalise Payment WidgetTokenisation Enhancement
New PaymentsExplore (Unshaped)
1 capability to complete
Multi Currency - Retail
Commerce & Valuation 4 open capabilities
Commerce & ValuationDelivery (In Build) (2)
2 capabilities to complete
Valuation ServiceTax Engine
Commerce & ValuationDiscovery (Shaped) (2)
2 capabilities to complete
Cardholder Prebook Price & Tax ValuationCardholder Fast-Track Price & Tax Valuation
Consumer Value Management 4 open capabilities
Consumer Value ManagementIn design (Designed) (3)
3 capabilities to complete
Digital Analytics (Heap Decision/ Changes)Consumer Modelling/ ArchitectureConsumer reporting on new products (include in profile, LTV etc.)
Consumer Value ManagementExplore (Unshaped)
1 capability to complete
Retail Reporting
Access 2 open capabilities
AccessExplore (Unshaped) (2)
2 capabilities to complete
Advance check-in of visit/consumption, i.e. in appDevice Agnostic/Deviceless
Customer Service 2 open capabilities
Customer ServiceDelivery (In Build) (2)
2 capabilities to complete
CMS- COE BuildAI Chat Bot
New Web 2 open capabilities
New WebDelivery (In Build)
1 capability to complete
Web - Multi-language support (22 languages)
New WebExplore (Unshaped)
1 capability to complete
Web - AI Chatbot
Booking as a Service 1 open capability
Booking as a ServiceIn design (Designed)
1 capability to complete
Can amend booking
External APIs 1 open capability
External APIsIn design (Designed)
1 capability to complete
Dynamic DMC & API (Access & Validation)
New Mobile App 1 open capability
New Mobile AppDelivery (In Build)
1 capability to complete
App - Multi-language support (22 languages)
Initiative

Chase

17 open items 9 squads
17open capabilities
9squads
10largest bucket
10 Delivery2 In design1 Discovery4 Explore
Squad
Delivery (In Build)
In design (Designed)
Discovery (Shaped)
Explore (Unshaped)
New Mobile App 5 open capabilities
New Mobile AppDelivery (In Build) (4)
4 capabilities to complete
App - Account & ProfileApp - Travel Services (OTW)Mobile - account managementApp - Multi-language support (22 languages)
New Mobile AppDiscovery (Shaped)
1 capability to complete
App - My Airport
New Web 4 open capabilities
New WebDelivery (In Build) (2)
2 capabilities to complete
Web - Fast TrackWeb - Multi-language support (22 languages)
New WebExplore (Unshaped) (2)
2 capabilities to complete
Web - AI ChatbotWeb - Web Forms (Salesforce)
Commerce & Valuation 2 open capabilities
Commerce & ValuationDelivery (In Build) (2)
2 capabilities to complete
Valuation ServiceTax Engine
Access 1 open capability
AccessExplore (Unshaped)
1 capability to complete
Advance check-in of visit/consumption, i.e. in app
Client Value Management 1 open capability
Client Value ManagementExplore (Unshaped)
1 capability to complete
Card Monitor
Consumer Value Management 1 open capability
Consumer Value ManagementIn design (Designed)
1 capability to complete
Consumer reporting on new products (include in profile, LTV etc.)
Customer Service 1 open capability
Customer ServiceDelivery (In Build)
1 capability to complete
AI Chat Bot
External APIs 1 open capability
External APIsIn design (Designed)
1 capability to complete
Dynamic DMC & API (Access & Validation)
New Payments 1 open capability
New PaymentsDelivery (In Build)
1 capability to complete
Localise Payment Widget
Initiative

Wholesale Digital Excl. AoPC

17 open items 8 squads
17open capabilities
8squads
8largest bucket
8 Delivery4 In design0 Discovery5 Explore
Squad
Delivery (In Build)
In design (Designed)
Discovery (Shaped)
Explore (Unshaped)
Access 3 open capabilities
AccessExplore (Unshaped) (3)
3 capabilities to complete
Advance check-in of visit/consumption, i.e. in appDevice Agnostic/DevicelessAccess Management via a Fallback Process
Commerce & Valuation 3 open capabilities
Commerce & ValuationDelivery (In Build) (3)
3 capabilities to complete
Valuation ServiceOrder Orchestration ServiceTax Engine
New Web 3 open capabilities
New WebDelivery (In Build)
1 capability to complete
Web - Multi-language support (22 languages)
New WebExplore (Unshaped) (2)
2 capabilities to complete
Web - Account CreationWeb - AI Chatbot
Consumer Value Management 2 open capabilities
Consumer Value ManagementIn design (Designed) (2)
2 capabilities to complete
Digital Analytics (Heap Decision/ Changes)Consumer reporting on new products (include in profile, LTV etc.)
Customer Service 2 open capabilities
Customer ServiceDelivery (In Build) (2)
2 capabilities to complete
CMS- COE BuildAI Chat Bot
New Payments 2 open capabilities
New PaymentsDelivery (In Build) (2)
2 capabilities to complete
Pre-Authorisation (Pre-auth)Card on File
Booking as a Service 1 open capability
Booking as a ServiceIn design (Designed)
1 capability to complete
Can amend booking
External APIs 1 open capability
External APIsIn design (Designed)
1 capability to complete
Dynamic DMC & API (Access & Validation)
Initiative

SUP

15 open items 9 squads
15open capabilities
9squads
6largest bucket
6 Delivery5 In design0 Discovery4 Explore
Squad
Delivery (In Build)
In design (Designed)
Discovery (Shaped)
Explore (Unshaped)
Access 3 open capabilities
AccessExplore (Unshaped) (3)
3 capabilities to complete
Identify & Redeem Single Use Pass (SUP) AccessAdvance check-in of visit/consumption, i.e. in appDevice Agnostic/Deviceless
Consumer Value Management 3 open capabilities
Consumer Value ManagementIn design (Designed) (3)
3 capabilities to complete
Digital Analytics (Heap Decision/ Changes)Consumer Modelling/ ArchitectureConsumer reporting on new products (include in profile, LTV etc.)
Customer Service 2 open capabilities
Customer ServiceDelivery (In Build) (2)
2 capabilities to complete
CMS- COE BuildAI Chat Bot
New Payments 2 open capabilities
New PaymentsDelivery (In Build) (2)
2 capabilities to complete
Pre-Authorisation (Pre-auth)Card on File
Booking as a Service 1 open capability
Booking as a ServiceIn design (Designed)
1 capability to complete
Can amend booking
Client Value Management 1 open capability
Client Value ManagementExplore (Unshaped)
1 capability to complete
Card Monitor
External APIs 1 open capability
External APIsIn design (Designed)
1 capability to complete
Dynamic DMC & API (Access & Validation)
New Web 1 open capability
New WebDelivery (In Build)
1 capability to complete
Web - Multi-language support (22 languages)
Product Catalogue 1 open capability
Product CatalogueDelivery (In Build)
1 capability to complete
Enable B2B and B2C product catalogues (Revenue Cloud)
Initiative

Visa

13 open items 7 squads
13open capabilities
7squads
8largest bucket
2 Delivery0 In design3 Discovery8 Explore
Squad
Delivery (In Build)
In design (Designed)
Discovery (Shaped)
Explore (Unshaped)
External APIs 4 open capabilities
External APIsDiscovery (Shaped)
1 capability to complete
[NEW] Event Hub
External APIsExplore (Unshaped) (3)
3 capabilities to complete
[NEW] AeroBlue Integration[NEW] Deal Creation via External API[NEW] External Eligibility Service (VCES / MC GBP)
New Mobile App 3 open capabilities
New Mobile AppDelivery (In Build)
1 capability to complete
[NEW] LoungeKey Web
New Mobile AppDiscovery (Shaped)
1 capability to complete
[NEW] Digital Wallet and Tokenised Access
New Mobile AppExplore (Unshaped)
1 capability to complete
[NEW] LoungeKey App
New Payments 2 open capabilities
New PaymentsDelivery (In Build)
1 capability to complete
Localise Payment Widget
New PaymentsExplore (Unshaped)
1 capability to complete
Enable Network Tokens in NPD
Access 1 open capability
AccessDiscovery (Shaped)
1 capability to complete
[NEW] Fair Use Policy (FUP) and Repeat-Visit Blocking Logic
Billing & Client Partner Payments 1 open capability
Billing & Client Partner PaymentsExplore (Unshaped)
1 capability to complete
[NEW] Payments and Consent Management (Visa-Specific)
Membership, Loyalty and Customer Service 1 open capability
Membership, Loyalty and Customer ServiceExplore (Unshaped)
1 capability to complete
[NEW] Activation Code Generation and Validation
Migration Services 1 open capability
Migration ServicesExplore (Unshaped)
1 capability to complete
[NEW] Migration Service v2
Initiative

Associate

12 open items 8 squads
12open capabilities
8squads
7largest bucket
7 Delivery2 In design0 Discovery3 Explore
Squad
Delivery (In Build)
In design (Designed)
Discovery (Shaped)
Explore (Unshaped)
Access 2 open capabilities
AccessExplore (Unshaped) (2)
2 capabilities to complete
Advance check-in of visit/consumption, i.e. in appDevice Agnostic/Deviceless
Commerce & Valuation 2 open capabilities
Commerce & ValuationDelivery (In Build) (2)
2 capabilities to complete
Valuation ServiceTax Engine
Customer Service 2 open capabilities
Customer ServiceDelivery (In Build) (2)
2 capabilities to complete
CMS- COE BuildAI Chat Bot
New Web 2 open capabilities
New WebDelivery (In Build)
1 capability to complete
Web - Multi-language support (22 languages)
New WebExplore (Unshaped)
1 capability to complete
Web - Register account (prospect)
Consumer Value Management 1 open capability
Consumer Value ManagementIn design (Designed)
1 capability to complete
Consumer reporting on new products (include in profile, LTV etc.)
External APIs 1 open capability
External APIsIn design (Designed)
1 capability to complete
Dynamic DMC & API (Access & Validation)
New Payments 1 open capability
New PaymentsDelivery (In Build)
1 capability to complete
Localise Payment Widget
Product Catalogue 1 open capability
Product CatalogueDelivery (In Build)
1 capability to complete
Enable B2B and B2C product catalogues (Revenue Cloud)
Initiative

HDFC Phase 1

11 open items 9 squads
11open capabilities
9squads
6largest bucket
6 Delivery3 In design0 Discovery2 Explore
Squad
Delivery (In Build)
In design (Designed)
Discovery (Shaped)
Explore (Unshaped)
Commerce & Valuation 2 open capabilities
Commerce & ValuationDelivery (In Build) (2)
2 capabilities to complete
Valuation ServiceTax Engine
Customer Service 2 open capabilities
Customer ServiceDelivery (In Build) (2)
2 capabilities to complete
CMS- COE BuildAI Chat Bot
Access 1 open capability
AccessExplore (Unshaped)
1 capability to complete
Advance check-in of visit/consumption, i.e. in app
Booking as a Service 1 open capability
Booking as a ServiceIn design (Designed)
1 capability to complete
Can amend booking
Client Value Management 1 open capability
Client Value ManagementExplore (Unshaped)
1 capability to complete
Card Monitor
Consumer Value Management 1 open capability
Consumer Value ManagementIn design (Designed)
1 capability to complete
Consumer reporting on new products (include in profile, LTV etc.)
External APIs 1 open capability
External APIsIn design (Designed)
1 capability to complete
Dynamic DMC & API (Access & Validation)
New Mobile App 1 open capability
New Mobile AppDelivery (In Build)
1 capability to complete
App - Account & Profile
New Web 1 open capability
New WebDelivery (In Build)
1 capability to complete
Web - Multi-language support (22 languages)
Initiative

Complete Associate

8 open items 6 squads
8open capabilities
6squads
4largest bucket
4 Delivery2 In design0 Discovery2 Explore
Squad
Delivery (In Build)
In design (Designed)
Discovery (Shaped)
Explore (Unshaped)
Access 2 open capabilities
AccessExplore (Unshaped) (2)
2 capabilities to complete
Advance check-in of visit/consumption, i.e. in appDevice Agnostic/Deviceless
Customer Service 2 open capabilities
Customer ServiceDelivery (In Build) (2)
2 capabilities to complete
CMS- COE BuildAI Chat Bot
Commerce & Valuation 1 open capability
Commerce & ValuationDelivery (In Build)
1 capability to complete
Tax Engine
Consumer Value Management 1 open capability
Consumer Value ManagementIn design (Designed)
1 capability to complete
Consumer reporting on new products (include in profile, LTV etc.)
External APIs 1 open capability
External APIsIn design (Designed)
1 capability to complete
Dynamic DMC & API (Access & Validation)
New Web 1 open capability
New WebDelivery (In Build)
1 capability to complete
Web - Multi-language support (22 languages)
Initiative

HDFC Phase 2

8 open items 8 squads
8open capabilities
8squads
3largest bucket
3 Delivery3 In design0 Discovery2 Explore
Squad
Delivery (In Build)
In design (Designed)
Discovery (Shaped)
Explore (Unshaped)
Access 1 open capability
AccessExplore (Unshaped)
1 capability to complete
Advance check-in of visit/consumption, i.e. in app
Booking as a Service 1 open capability
Booking as a ServiceIn design (Designed)
1 capability to complete
Can amend booking
Client Value Management 1 open capability
Client Value ManagementExplore (Unshaped)
1 capability to complete
Card Monitor
Consumer Value Management 1 open capability
Consumer Value ManagementIn design (Designed)
1 capability to complete
Consumer reporting on new products (include in profile, LTV etc.)
External APIs 1 open capability
External APIsIn design (Designed)
1 capability to complete
Dynamic DMC & API (Access & Validation)
Membership, Loyalty and Customer Service 1 open capability
Membership, Loyalty and Customer ServiceDelivery (In Build)
1 capability to complete
Lost and Stolen
New Mobile App 1 open capability
New Mobile AppDelivery (In Build)
1 capability to complete
App - Account & Profile
New Web 1 open capability
New WebDelivery (In Build)
1 capability to complete
Web - Multi-language support (22 languages)
Initiative

ING

8 open items 7 squads
8open capabilities
7squads
4largest bucket
4 Delivery2 In design0 Discovery2 Explore
Squad
Delivery (In Build)
In design (Designed)
Discovery (Shaped)
Explore (Unshaped)
Customer Service 2 open capabilities
Customer ServiceDelivery (In Build) (2)
2 capabilities to complete
CMS- COE BuildAI Chat Bot
Access 1 open capability
AccessExplore (Unshaped)
1 capability to complete
Advance check-in of visit/consumption, i.e. in app
Client Value Management 1 open capability
Client Value ManagementExplore (Unshaped)
1 capability to complete
Card Monitor
Consumer Value Management 1 open capability
Consumer Value ManagementIn design (Designed)
1 capability to complete
Consumer reporting on new products (include in profile, LTV etc.)
External APIs 1 open capability
External APIsIn design (Designed)
1 capability to complete
Dynamic DMC & API (Access & Validation)
New Payments 1 open capability
New PaymentsDelivery (In Build)
1 capability to complete
Localise Payment Widget
New Web 1 open capability
New WebDelivery (In Build)
1 capability to complete
Web - Multi-language support (22 languages)
Initiative

Lounge Key

8 open items 6 squads
8open capabilities
6squads
3largest bucket
3 Delivery3 In design0 Discovery2 Explore
Squad
Delivery (In Build)
In design (Designed)
Discovery (Shaped)
Explore (Unshaped)
New Mobile App 2 open capabilities
New Mobile AppExplore (Unshaped) (2)
2 capabilities to complete
App - Enrol with Payment Card Number[NEW] LoungeKey App
New Web 2 open capabilities
New WebDelivery (In Build) (2)
2 capabilities to complete
Web - Multi-language support (22 languages)[NEW] LoungeKey Web
AoPC 1 open capability
AoPCDelivery (In Build)
1 capability to complete
AOPC - Non registered member
External APIs 1 open capability
External APIsIn design (Designed)
1 capability to complete
Dynamic DMC & API (Access & Validation)
Membership, Loyalty and Customer Service 1 open capability
Membership, Loyalty and Customer ServiceIn design (Designed)
1 capability to complete
[NEW] BIN/PAN Enrol
New Payments 1 open capability
New PaymentsIn design (Designed)
1 capability to complete
Payment - BIN/PAN activation